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Our Terms, Your Rights, Straight Up

This page sets out the legal basis under which 768bingo operates for eligible accounts in the Philippines — covering terms of use, data handling, account conduct and how to reach us when you have a policy question.

Terms of UsePrivacy PolicyAccount RulesData RightsGCash, Maya, InstaPay Conditions
768bingo Our Terms, Your Rights, Straight Up
HOW WE HANDLE IT

Data, Security and Account Integrity

We handle your personal and financial data with specific controls in place — not vague promises. Here is what we actually do across the four areas that matter most to your account security and legal rights.

Data Retention

We keep your account data only as long as required by applicable law or as needed to resolve disputes. Once the retention period ends, records are deleted or anonymised from active systems.

Cookie Controls

You can adjust cookie preferences via the settings panel in your account. Session cookies are required for login; analytics cookies are optional and can be switched off without affecting your wallet or payment access.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If your GCash or Maya number changes, you must verify the new contact before any withdrawal instruction is accepted.

Your Rights

You may request a copy of the personal data we hold, ask us to correct inaccuracies, or request account closure at any time. Submit these requests through the email channel in your account settings.

POLICY CONTACT

How to Reach Us on Legal Questions

If you have a question about our terms, need to request a copy of your data, or want to raise a policy concern, we have three contact paths open to you. Each channel is staffed by a team member who can handle account-specific and legal-related queries — not just general support.

Live Chat Start a chat directly from your account dashboard. Suitable for account-conduct questions and immediate clarification on payment terms or transaction disputes via GCash, Maya or InstaPay.
Email Support Send data-access requests, policy objections or formal complaints to our support email address listed in your account settings. We aim to respond within the timeframe required by applicable data law.
Account Help Centre Find published answers on cookie settings, data retention periods, account closure and how payment references are stored. Access this from the Help link inside your logged-in account.

Common Questions About Our Policies

Real questions about your rights and our obligations — answered plainly so you know exactly where you stand.

Our terms apply to accounts opened by eligible players where local law permits. Access and participation depend on the laws of your jurisdiction in the Philippines — we do not override local legal requirements.

Send a written request to our support email address shown inside your account settings. We process data-access requests within the timeframe set by applicable Philippine data-protection law.

We do not store your GCash or Maya login credentials or PINs. Payment references are retained only as transaction records for dispute resolution, encrypted and handled per our payment-provider agreements.

Submit a closure request through live chat or the support email in your account settings. Pending withdrawals to GCash, Maya or InstaPay must clear before closure is finalised per our account terms.

Yes. Analytics and preference cookies can be turned off in your account settings panel. Session cookies stay active because they are required to keep your login and wallet session running securely.

We send a notification to your registered contact — mobile number or email — before any material change takes effect. Continued use of the account after that notice is treated as acceptance of the updated terms.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.